Have not received my order, I have emailed, tried calling can never get a hold of anyone??

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I emailed Arken to change my order and they got back with me on the second day. I thought that was OK for me. I am retired and not in a hurry about anything. 😎

I received mine today. I ordered when it said 2 week lead and it took a month. Hopefully everyone else starts to see thiers soon. My neighbor who ordered an MOA EP5 a couple days after me (it also said 2 week lead) has not gotten shipping confirmation yet. Another buddy that ordered on Black Friday but got the MIL version (which had no lead) has also not gotten a shipping notification.

I finally see movement on tracking. ETA is Tuesday. That is 1 month from when I ordered.

We will get you anawered as quickly as possible. There are only a few of us to answer the hundreds of emails per day. We answer all emails in the order they are received. So please help us help you, and we ask that you don't send the emails multiple times, as it isn't going to make it go any faster. We will get you taken care of, that's a promise!

What scope did you order? Was there a lead time listed when you purchased it?

When I ordered, it said 2 week lead and it has been over 2 weeks with no communication other than the email that said they got my order and billed my card. I tried calling and nobody answers. I tried emailing and got no reply.