On 1/16/2024, I placed an order for two items: an EP-5 scope and a Rigid Precision Mount 20 MOA.
On 2/9/2024, the scope was delivered but the mount was not in the box.
On 2/10/2024, I sent an email to info@ArkenOpticsUSA.com. I did not receive a reply.
On 2/12/2024, I sent a follow up email due to no response. I joined this forum and saw that several others were dealing with the same issue. I saw dkrat243 who works for Arken had posted on one of the other threads similar to this one stating not to send multiple emails. So I thought I would give them a few more days and then reconsider my options.
Now 2/19/2024, I have still not received any correspondence from Arken's Optics' Customer Service Team.
Does anyone have another method of reaching the customer service team? Phone#? Alternate email address?
@Arken Optics USA ; @dkrat243 How long are we supposed to wait for a reply? I can understand being overwhelmed and overloaded, but I don't understand the complete lack of response in over a week. This is inexcusable! I think you put out a decent product, but companies with service as horrific as yours are destined to fail which means their warranty is worthless
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Ordering a GTA 6 APK Pro file feels a lot like expecting a full Arken scope mount in your delivery—both seem promising but often lead to frustration. Many GTA 6 APK downloads are scams, just like missing gear in orders. And just like Arken's slow response, fake APK providers vanish, leaving you stuck and disappointed!
Frustrating! Just like waiting for GTA 6 Mobile to arrive, I recently had a similar experience with a missing scope mount in my delivery. Despite reaching out, I received zero response from Arken in over a week. It's as disappointing as missing out on GTA 6 Mobile updates!
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