So I've been interested in Arken optics for a while now but, never pulled the trigger. Now that I'm considering getting an AR based 6.5 Crdm. my interest grew. I do have several reservations and questions and I'm wondering if "Arken" will answer these. My concern is customer support. By just screening through this community, between the no maintenance given to irrelevant spamming on this community postings, to the lack of customer contact/service stories posted on here, what has Arken done to remedy this or ease me on these concerns?
I just learned that there's a "New" EP-5 7-35X56 which is labeled as a Gen 2, can you please explain what the difference/s (other than just magnification) are between this Gen 2 and the previous EP-5 5-25X56?
I also read that these units suffer from bad eye boxes at higher magnification, between the "New" EP-5 7-35X56 & EP-5 5-25X56 which one will "least" suffer from this?
Under the item's "details" there isn't a clarification on what accessories these scopes come with, can you please tell me with what accessories they come with?
As I mentioned earlier, I really want to like these units, I've seen some positive reviews on these but at the same time, don't want to invest on an item claiming lifetime warranty with an inherent customer service disconnect, the savings are just not worth the aggravation.
Thank you,
Max
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Just to let you know, I am here when I can be to help answer questions, and provide other information, as well as trying to keep up with all the spamming that is going on here. Just to help ease concerns...
The difference that I am aware of at this time, is the magnification range. I will know more for sure once I get one of the scopes in my hands. We are still several weeks out to receive them.
There are people that claim the EP5 has a "bad" eye box. I personally have never experienced this situation with any EP5 that I have worked with. The biggest issue with a bad eye box, typically has nothing to do with the scope, but with the rifle setup itself.
All of our scopes come with a sunshade, cleaning cloth, allen wrench, bikini cover, and stickers. All other accessories are sold separately.
As with all our products, they come with a Lifetime Warranty, and the very best customer service!